Stephanie Plank

Program or Brand Manager

About

Highly accomplished Program and Brand Manager with 14 years of expertise driving impactful digital content strategies and transformative storytelling within the nonprofit and digital media sectors. Proven ability to lead creative direction and manage multifaceted projects, consistently enhancing online engagement and brand visibility through advanced web design, video editing, and content creation skills. Adept at connecting mission-driven brands with audiences to achieve measurable results and foster community growth.

Work Experience

Co-Owner

Lilac Creative

Jul 2022 - Present

As Co-Owner, Stephanie Plank leads digital media projects for nonprofits and small businesses, enhancing storytelling impact and achieving measurable results for cause-focused brands through consulting, web design, and content production.

  • Led comprehensive digital media projects for diverse nonprofit and small business clients, consistently enhancing storytelling impact and achieving measurable results for cause-focused brands.
  • Developed impactful promotional videos for a bike registration app and crafted compelling call-to-action PSAs for a dental clinic in Tanzania, directly supporting client engagement and outreach goals.
  • Provided expert consulting services, specializing in nonprofit strategy, web design, and digital media production, to deliver tailored marketing content that effectively bridges client narratives with target audiences.

Program Manager

Zero Abuse Project

Mar 2021 - Present

As Program Manager, Stephanie Plank orchestrates federally funded grant projects and leads creative direction for a national nonprofit, enhancing online presence and driving brand visibility through innovative digital media strategies.

  • Managed a diverse portfolio of federally funded grant projects, ensuring adherence to project timelines and budget allocations for critical initiatives.
  • Directed the comprehensive management of the Internet Crimes Against Children training program, Survivor Support Specialist position, and the Survivor Space website (www.survivorspace.org), enhancing program accessibility and impact.
  • Led creative direction and branding initiatives across numerous projects, collaborating with external partners to optimize financial and operational functions for a rapidly expanding national nonprofit.
  • Developed and deployed innovative digital media content, including PSAs, promotional videos, and print materials, leveraging graphic design, web design, video editing, and lifestyle photography to significantly elevate Zero Abuse Project's online presence and engagement.

Development Associate

The Child Advocacy Center

Sep 2018 - Mar 2021

As a Development Associate, Stephanie Plank secured funds and cultivated donor relationships for a 501(c)(3) nonprofit, strategically planning fundraising campaigns and managing communication initiatives to support abused children in Southern Missouri.

  • Contributed to significant fund acquisition and cultivated robust donor relationships, directly supporting critical services for abused children.
  • Orchestrated annual mailing campaigns and fundraising events held throughout the year, including the Diva Dash and Duck Race, driving community engagement and financial contributions.
  • Supported grant writing and tracking processes, contributing to successful funding applications and ensuring compliance with grant requirements.
  • Managed the volunteer program, overseeing recruitment and engagement efforts to optimize program support and community involvement.
  • Maintained and optimized the Raiser's Edge donor database, ensuring data accuracy and facilitating targeted outreach strategies.

Personal Banker II

Commerce Bank

Feb 2017 - Sep 2018

As Personal Banker II, Stephanie Plank supervised and trained banking staff, managed administrative operations, and processed diverse loan applications, while educating customers on financial products and ensuring efficient daily transactions.

  • Supervised and trained teller staff, enhancing team performance and ensuring adherence to banking procedures and compliance standards.
  • Assisted customers in opening new accounts, contributing to customer base expansion and service growth.
  • Managed critical administrative functions, including employee scheduling, currency shipments, and monthly audits, ensuring operational efficiency and compliance.
  • Processed a high volume of Real Estate and Non-Real Estate loan applications, ensuring accuracy and timely completion.
  • Educated clients on diverse financial products, managing significant daily cash transactions and facilitating seamless customer service interactions.

Universal Banker

Ozark Bank

May 2016 - Dec 2016

As Universal Banker, Stephanie Plank educated customers on diverse banking products, managed daily cash transactions, and trained new employees, contributing to organizational efficiency and customer satisfaction.

  • Educated customers on a comprehensive range of checking, savings, and trust account products, enhancing financial literacy and product adoption.
  • Facilitated new account openings for customers, supporting growth in the bank's client base.
  • Managed substantial daily cash transactions and assisted customers with routine banking operations, maintaining high levels of accuracy and service efficiency.
  • Trained new employees on banking procedures and product knowledge, contributing to team readiness and operational consistency.

Paraprofessional

Logan-Rogersville R-VIII School District

Jan 2016 - May 2016

As a Paraprofessional, Stephanie Plank provided one-on-one educational assistance to students with special needs and IEPs, guiding them to achieve their full academic potential across various subjects.

  • Provided individualized educational assistance to students with special needs and IEPs, fostering an inclusive classroom environment.
  • Guided teenagers across subjects including English, Science, History, and Math, significantly contributing to their academic progress and potential.

Bank Teller/Personal Banker Assistant

Commerce Bank

Jul 2011 - Sep 2015

As Bank Teller/Personal Banker Assistant, Stephanie Plank processed daily transactions, managed business transactions, and provided comprehensive customer service, contributing to client base growth and revenue for Commerce Bank.

  • Efficiently processed high volumes of daily transactions, including business and ATM operations, ensuring accurate and timely customer service.
  • Enhanced customer experience through skilled interactions and product promotion, fostering positive client relationships.
  • Contributed to a measurable increase in the bank's client base and revenue through exceptional service and product knowledge.
  • Progressed to additional responsibilities, including training new staff and providing support across multiple bank locations, demonstrating leadership and adaptability.

Education

Human and Social Services

Walden University

Jan 2017 - Aug 2018

Sociology

Missouri State University

Jan 2013 - Dec 2015

General Studies

Ozarks Technical Community College

Sep 2010 - Dec 2013

Volunteer

Volunteer

GYN Cancer Alliance (GYNCA)

Sep 2017 - Nov 2018

Volunteered with the Springfield's GYNCA organization's Teal to Heal event with Commerce Bank.

  • Collaborated with Commerce Bank to support GYNCA's 'Teal to Heal' event, raising awareness and contributing to community health initiatives.

Volunteer, Development Department

Child Advocacy Center

Jun 2016 - Sep 2018

Volunteered in the Development department, assisting with fundraising events such as the annual Diva Dash, Duck Race, West Plains Celebrity Dinner, and Over the Edge.

  • Actively supported key fundraising events, including the annual Diva Dash and Duck Race, contributing to successful community outreach and financial goals.

Skills

Brand Strategy

Project Management

Administrative Support

Database Management

Web Design

Graphic Design

Video Editing

Lifestyle Photography

Digital Media Production

Storytelling

Marketing

Fundraising

Event Planning

Grant Writing

Community Outreach

Content Creation

Data Analysis

AI Implementation

Nonprofit Consulting

Donor Relations

Financial Management

Customer Service

Training & Development

Public Relations

Campaign Management

Strategic Planning

Cross-functional Collaboration

Communication

References

Shannon May

[email protected] (703) 861-0607

Becky Perkins

[email protected] (513) 267-7212

Nithin Jilla

[email protected] +1 (408) 215-8578

Micki Lane Gibson

[email protected] (417) 581-4316